Speaking Louder Than Words: 5 Tips To Reading Body
Language
By Susan Young, President,
Get in Front Communications
Body language is the oldest language of all
languages. In fact, a UCLA study found that 93 percent of our communication is
nonverbal communication. It revolves around eye contact, facial expressions, gestures,
and posture. When first meeting someone, it takes less than five seconds for them
to form an opinion of you. This is based solely on how you present yourself. You
don't have to utter a single word.
Here are 5 tips to reading body language and
improving your nonverbal communication:
1-
Recognize that your head and face are key expression indicators. Eye contact,
a smile and a strong self-confident posture and head position are important
when first seeing someone, especially someone you've never met. Looking someone
in the eye for two or three seconds, along with a friendly smile, can help
to instantly build rapport. It takes 72 muscles to frown and only 14 to smile.
A smile transcends any cultural or language barrier. Being able to smile and look
relaxed yet confident while shaking hands or greeting someone is an important
first step in building a relationship.
2- Understand spatial orientation. When
you are standing up and talking to someone, line up your shoulders directly in
front of theirs so you are facing one another,
chest to chest. Avoid angling away from someone which indicates disagreement
or dislike. Be sure that your body and feet are facing your target. Also, be
aware of personal space. Standing too close to someone can make them feel
uncomfortable.
3-
Know how to send strong signals at the conference table. Conference tables
can be nonverbal battlefields (round tables are more conducive to teamwork).
When sitting in a chair, it's best to feel relaxed and calm. Tense and stiff
posture when sitting can make you appear to be uptight or domineering. Conversely,
if you look too relaxed and casual by slouching or leaning, you can appear
bored or uninterested.
4-
Watch for negatives like eye brow lowering, staring, and pointing. Another negative
is people who wear reading glasses that tend to tuck their chins into their
chests and look down their noses. They may be trying to avoid taking their
glasses off but that innocent movement can be misconstrued as you are literally
"looking down" at others.
5-
Use your hands to your advantage. The next time you are in a meeting or sitting
at a conference table, think about where your hands are and how you use them.
Clenched fists often indicate frustration, anger and closed minds. Keeping your
hands open with your palms up shows you are friendly, honest and open.
Being congruent, or walking the walk and talking
the talk, is essential in communication. Remember: You are the
message.
About
the Author:
Susan Young, author of Communicating with
Confidence: Tips & Techniques for Powerful Business
Communication, is the President of Get in Front Communications and
Susan Young Media Relations, Inc. The companies work
with businesses and nonprofits to increase publicity, and improve interpersonal
communication and self-confidence. Susan is an award-winning
news/PR expert, entrepreneur and speaker. She's a certified
practitioner in Neurolinguistic Programming (NLP). Call (210) 375-6422
or visit www.getinfrontcommunications.com. Twitter: @sueyoungmedia.